Last updated: June 2026

Who we are

IGA Contractors (“we”, “us”, “our”) is a commercial and residential construction contractor based in Birmingham, UK. We are the data controller for personal data collected through this website and when you contact us about our services.

Contact: 19 Mayland Drive, Royal Town of Sutton Coldfield, B74 2DG, UK · 07401 710070 · igacontractors@gmail.com

What personal data we collect

We may collect and process the following when you enquire about a project or use our services:

• Your name and contact details (phone number, email address, postal address)
• Details about your project (property or site address, scope of works, specifications, plans, and photographs you provide)
• Information gathered during site visits, surveys, or inspections
• Records of our communications with you (emails, phone calls, and messages)
• Payment, invoicing, and contract-related information where relevant

Lawful basis for processing

We process personal data under UK GDPR on the following bases:

• Contract — where processing is necessary to provide a quotation, enter into a contract, or deliver construction services you have requested
• Legitimate interests — to respond to enquiries, manage projects, maintain business records, and improve our services (balanced against your rights)
• Consent — where you have given clear consent, for example to receive marketing communications (you may withdraw consent at any time)
• Legal obligation — where we must comply with applicable law, for example health and safety or tax requirements

How we use your data

We use personal data to:

• Respond to enquiries and provide quotations
• Plan, manage, and deliver construction, refurbishment, and maintenance work
• Communicate with you about your project, including scheduling site visits
• Issue invoices, process payments, and maintain accounts
• Meet health, safety, and regulatory obligations on site
• Resolve complaints or disputes

We do not sell your personal data to third parties.

How long we keep your data

We keep personal data only for as long as necessary for the purposes above. Enquiry records are typically retained for up to two years if no contract proceeds. Contract and project records are usually kept for up to seven years after completion for legal, accounting, and warranty purposes. We may retain data longer where required by law.

Who we share your data with

We may share personal data with trusted third parties where necessary to deliver our services, including:

• Subcontractors and specialist trades working on your project
• Professional advisers (for example insurers, accountants, or solicitors)
• IT and website service providers who process data on our behalf
• Regulators, courts, or law enforcement where required by law

We require processors to handle data securely and only for specified purposes. We do not share your data for third-party marketing.

Cookies and website analytics

This website is largely static and does not use advertising or tracking cookies. Essential cookies may be used to remember basic preferences or support site functionality. If we add analytics in future, we will update this policy. You can control cookies through your browser settings.

Your rights

Under UK data protection law you have the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Request erasure in certain circumstances
• Object to or restrict processing in certain circumstances
• Request portability of data you have provided to us
• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this privacy policy from time to time. The version published on this website applies when you use the site or contact us.